Complaint Data to be Displayed by RAs

Formats for investors complaints data to be disclosed monthly by RAs on their website/mobile application:
Data for the month ending: 31 st July, 2025
Sr. No. Received from Pending at last month end Received Resolved* Total Pending# Pending >3 months Avg. Resolution Time (days)^
1 Directly from Investors
2 SEBI (SCORES)
3 Other Sources (if any)
Grand Total
  • Notes:
  • 1. *Resolved: Includes previous months' complaints resolved this month
  • 2. #Pending: Includes complaints pending at month end
  • 3. ^Avg Time: Total resolution days รท number of resolved complaints

Number of impersonation complaints received: [Number]

(These may be excluded from totals after due process)

Trend of Monthly Complaint Disposal
Month Carried Forward Received Resolved* Pending#
April YYYY
May YYYY
...
March YYYY
Grand Total
Trend of Annual Complaint Disposal
Year Carried Forward Received Resolved* Pending#
2021-22
2022-23
2023-24
Grand Total