Sheopur Road, Jaipur, 302033
info@breakoutmantra.com (+91) 9306596579

Grievance Redressal / Escalation Matrix

If you have a grievance, you can reach out to our Support Team for assistance.

Details of designation Contact Person Name Address where the physical address location Contact No. Email-ID Working hours when complainant can call
Customer Care Ravinder Sharma 816-B-Block, Vyas Apartment, Sector-11, Pratap Nagar, Jaipur-302033 +91 9729008077 breakoutmantra@gmail.com Mon-Fri 11 AM – 05 PM
Head of Customer Care Ravinder Sharma 816-B-Block, Vyas Apartment, Sector-11, Pratap Nagar, Jaipur-302033 +91 9729008077 breakoutmantra@gmail.com -
Compliance Officer Hiteshwari Kumari 816-B-Block, Vyas Apartment, Sector-11, Pratap Nagar, Jaipur-302033 +918561821810 hietshwari965@gmail.com Mon-Fri 11 AM – 05 PM
CEO - - - - -
Principal Officer Hiteshwari Kumari 816-B-Block, Vyas Apartment, Sector-11, Pratap Nagar, Jaipur-302033 +918561821810 hietshwari965@gmail.com Mon-Fri 11 AM – 05 PM
  • The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI. For more details go to: - https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41
  • We aim to resolve all grievances within 21 working days from the date of receipt.
  • If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).
  • SCORES Portal: scores.sebi.gov.in.
  • In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.
  • ODR Portal: smartodr.in.